What should a proposal for commercial Wi-Fi show?
The short answer
A commercial Wi-Fi proposal should show the areas served, design assumptions, equipment locations and quantities, cable and switching work, access policies, and installation approach. It should explain how coverage and important applications will be checked. Require clear exclusions, customer dependencies, documentation deliverables, and separate project and recurring support charges.
Answered by Jim Mazzarella, CEO & Managing Partner
Look for a design you can evaluate
Ask for an annotated floor plan and a clear distinction between surveyed conditions and assumptions awaiting verification. Compare the proposed service areas and acceptance methods before comparing totals. If a provider offers an alternate design, require an explanation of what changes for users and what remains excluded.
Confirm the delivery and support schedule
- Access-point models and locations, cable work, switch capacity, and mounting provisions
- Approved access policies for staff, guests, and connected building systems
- Occupied-space work windows, migration steps, and customer responsibilities
- Validation records, network diagrams, administrative handover, and exception handling
- Project price, optional work, monitoring scope, support hours, and replacement terms
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