When should you assess a smart-building program?
The short answer
Assess a smart-building program when recurring comfort or operating complaints lack useful evidence, equipment is being replaced or occupancy patterns change. Review existing programs when dashboards are unused, alerts overwhelm staff or claimed benefits cannot be traced to a baseline. The assessment should identify a specific decision that better information can improve, along with the people and maintenance effort it requires.
Answered by Jim Mazzarella, CEO & Managing Partner
Check whether the information changes a decision
Ask operators which questions remain unanswered and what action they could take with better evidence. Review the quality of existing measurements before proposing more sensors. If no one owns the response to an alert or report, resolve that workflow first; additional data should serve an agreed operating process.
Review before these investment decisions
- Controls, lighting, HVAC or other building-system replacement
- Renovation, tenant turnover or major changes in occupied hours
- Recurring complaints without reliable event or measurement records
- Platform renewal or loss of access to existing building data
- A proposed savings claim that needs baseline and measurement review
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