Delivery Model Comparison

Looking for a Traditional CapEx Purchase alternative in Illinois?

Buying a nurse call system outright means you own the hardware — and the maintenance, the documentation, the listing renewals, the staff training, and the 2 a.m. failures. The Nexus360 service model wraps all of that into one documented monthly agreement. Here's how the two models actually compare over five years.

Consideration
Traditional CapEx Purchase
Nexus
Upfront capital
Full system purchase price
Zero upfront hardware cost
Who owns failures at year 4
You — out of warranty
Nexus — hardware refresh included
UL 1069 documentation upkeep
Your facilities team
Maintained as part of the service
Staff training on turnover
Pay per session
Included — we retrain as your team changes
Response when it breaks
Call the installer, hope they're available
Documented critical response targets, 24/7 NOC
Budget predictability
Capital spike + surprise repairs
One flat monthly line item
Neither model is universally right — new-construction projects with capital budgets sometimes favor purchase. We model both for your facility during the assessment and show you the 5-year comparison before you commit to either.
Five-year cost-of-ownership comparison framework between capital purchase and managed service delivery for nurse call systems

Common questions

Is the service model more expensive over time?

It depends on your horizon and discount rate. The service model converts a capital spike into a predictable operating expense and shifts failure risk, refresh cost, and documentation upkeep to Nexus. We model both scenarios for your facility before you decide.

What happens at the end of the service term?

Terms vary by agreement — most clients renew because the hardware refresh cycle keeps their system current. The agreement spells out end-of-term options in writing before you sign.

Can we start as a purchase and convert to managed service later?

Yes. Many clients buy the initial install and move ongoing monitoring, maintenance, and documentation into a Nexus360 agreement afterward.

See the difference for your facility

Get a side-by-side proposal with a full 5-year total cost of ownership breakdown — no obligation.