Quick Answer

What drives the cost of a managed UniFi network?

The short answer

The cost of a managed UniFi network depends on the sites and equipment covered, initial remediation, installation work, and agreed service responsibilities. Support hours, onsite coverage, change requests, and hardware replacement can alter the recurring scope. Compare upfront work and monthly service separately, including any application subscriptions or third-party charges stated in the proposal.

Answered by Jim Mazzarella, CEO & Managing Partner

Separate the equipment decision from the service decision

Ask whether hardware is purchased, financed, or supplied under a service agreement, and who owns it at the end. Request a clear description of monitoring and support deliverables. A hardware subtotal alone does not describe the ongoing work, while a monthly price without ownership terms can obscure the long-term comparison.

Compare the same contract assumptions

  • Initial design, cabling corrections, equipment, configuration, and migration
  • Covered sites and devices, with pricing for additions or major changes
  • Support hours, remote assistance, onsite dispatch, and maintenance work
  • Replacement coverage, spare equipment, shipping, and excluded failures
  • Recurring charges, optional subscriptions, renewal adjustments, and exit arrangements

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