Service Details
What's
Included.
No fine print. No surprise charges. Here's exactly what every Nexus managed ICT client receives — hardware, software, support, and everything in between, tier by tier.
Managed ICT Service Tiers
Every tier includes hardware — no separate equipment purchase required, ever.
Network & Connectivity
Nexus Foundation
Starting from $299/mo
per location
Enterprise UniFi network infrastructure (hardware included)
Managed switches, wireless access points, gateway/firewall
Site-to-site VPN for multi-location organizations
24/7 NOC monitoring with automated anomaly detection
Proactive firmware and security patch management
Bandwidth management and QoS policy enforcement
Monthly network health and performance reporting
4-hour on-site response SLA for critical issues
Unlimited remote support tickets
Physical security / CCTV
Healthcare life safety systems
Smart building / IoT controls
Most Popular
Managed Security + Network
Nexus 360
Starting from $599/mo
per location
Everything in Nexus Foundation, plus:
IP CCTV surveillance — cameras, NVR, storage included
Access control system — readers, credentials, door hardware
Nexus360 unified security dashboard (web + mobile)
Video analytics with motion, intrusion, and loitering alerts
Cloud-based video archive with configurable retention
Remote door unlock and credential management
Security audit log and compliance reporting
Annual on-site security system inspection
Incident documentation and escalation protocol
Healthcare nurse call / RTLS
Smart building energy management
Healthcare Life Safety + Network
Nexus Care360
Custom pricing
based on bed count
Everything in Nexus 360, plus:
UL 1069 nurse call system (wired or wireless)
RTLS wander management for memory care / behavioral health
Patient infotainment / bedside TV integration
Clinical communications (smartphones, wearables)
EMR/EHR HL7 integration configuration and maintenance
HIPAA-aligned infrastructure documentation
Joint Commission and CMS readiness support
Staff training on all clinical communication systems
Priority response targets for life safety systems
Quarterly on-site system inspection and testing
Not sure which tier fits your facility?
Every engagement starts with an on-site assessment. We'll scope the exact service your facility needs and hand you one flat monthly number — no surprises, no guesswork.
Request a Custom Quote